ERGO Research thanks you for your purchase. We
guarantee that your brush has been handmade for ERGO Research and is free
from defects in materials and workmanship. Each ERGO brush is
unconditionally guaranteed for 6 months from purchase date. This guarantee
has no limitations. ERGO will replace any brush should it fail under
WARRANTY VOID IF:
ERGO does not offer its warranty on any product
purchased anywhere other than an authorized salon, authorized web reseller or advanced academy.
When shipping the brushes, it is highly recommended that you use a trackable
and insured shipping method such as UPS, FedEx or USPS Priority Mail.
Do not forget to include your daytime phone number and e-mail address with
your return shipping information so that you may be contacted in the event
there are any questions and to ensure your return shipment is not delayed.
Brushes must include proof of date of purchase to receive warranty service.
To obtain warranty service, please send proof of purchase (copy of
purchase receipt) along with $5.00 U.S. check or money order made
payable to ERGO Research along with the brush and mail to:
ERGO Brush Warranty Service
27158 Westview Lane
Valencia, CA 91354