ERGO Research thanks you for your purchase. We guarantee that your ERGO Hot Razor has been handmade for ERGO Research and is free from defects in materials and workmanship. Each ERGO Hot Razor is unconditionally guaranteed for 1 year after purchase. This guarantee has no limitations including dropping or accidents but shall not extend to a hot razors with burnt cords or showing non-accidental abuse or that have been serviced by another company. This warranty does not cover replaceable razor blades which are available for purchase from ERGO Research.
Hot Razors must include proof of date of purchase to receive warranty service. To obtain warranty service, please send proof of purchase (copy of purchase receipt) along with $20.00 (individuals from Hawaii and Alaska, please send $30.00) U.S. check or money order made payable to ERGO Research and your ERGO Hot Razor.
ERGO Hot Razor warranty service
27158 Westview Lane
Valencia CA 91354
We are unable to ship to PO Boxes. Please Include this information along with your business/cell numbers in the event we need to contact you with any questions.