All ERGO Styling Tools come with a 7 day no questions asked return policy. You have 7 days from when you received the item to make a return. Returns will be exclusive to cost of goods at time of purchase. Original shipping costs and package protection are not eligible for a refund. All returns must be initiated within the 7 day time frame. To authorize a return you must contact us via email,, or through our online chat. When returning an item, the purchaser must ship the item(s) back at their expense. Please ship items to: 

ERGO Styling Tools
Returns Department 
28069 Smyth Dr.
Valencia CA, 91355